FAQs
Cyber Security
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Cybercriminals are increasingly attacking small businesses. In addition, a breach can cost your company on average $8,699 per attack
https://www.sbir.gov/sites/all/themes/sbir/dawnbreaker/img/documents/Course10-Tutorial1.pdf
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A cybersecurity risk assessment identifies and evaluates the potential risks and vulnerabilities in your IT environment. We analyze your systems, policies, and practices to recommend measures for mitigating those risks.
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Endpoint protection secures individual devices like laptops, smartphones, and tablets from cyber threats. It's important because these devices are often the weakest link in your security chain and can be entry points for attackers.
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Our services include proactive measures such as regular data backups, network monitoring, email filtering, and employee training to prevent ransomware attacks. We also provide incident response to minimize damage and recover data quickly.
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Simply contact us to schedule a consultation. We will discuss your needs, perform an initial assessment, and develop a tailored cybersecurity plan for your business.
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Any business that uses digital systems, stores sensitive data, or conducts online transactions can benefit from cybersecurity services. If you're unsure, we can perform an initial risk assessment to identify your specific needs.
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Yes, we provide compliance consulting to ensure your business meets all relevant industry standards and regulations, such as GDPR, HIPAA, PCI-DSS, and others.
Phones
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VoIP, which stand for Voice Over Internet Protocol, is a technology that converts your voice into a data signal, allowing you to make and receive phone calls from any device. You must have a reliable internet connection for your phone calls to be made or received.
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An Auto-Attendant is an automated phone system that answers incoming calls and directs them to the appropriate extension or department. This is a good option for business that receive a lot of calls.
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QoS, otherwise known as Quality of Service, manages network resources and ensures the reliable performance of critical applications. It prioritizes specific types of network traffic to reduce latency, jitter, and packet loss.
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PBX, Private Branch Exchange, phone systems are central networks within an organization. These networks can route both your incoming and outgoing calls while offering a wide variety of advanced features. Compared to other phones, PBX systems are more scalable, flexible, and cost-effective.
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The voicemail-to-text feature simplifies the entire calling process. This phone service converts all your voice messages to texts, providing a transcription you can read anytime.
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Yes, we offer a variety of features that allow you to stay connected and productive while on mobile, rather than being confined to a desk space. This flexibility enables you to work from various locations, enhancing your overall productivity and work-life balance.
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The recording feature depends on the type of phone system you invest in. While some phone systems offer call recording automatically, others require an additional fee.
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Yes. While keeping your business phone number will depend on the system you invest in, we allow you to keep your current number.
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We do provide international phone numbers. Since many businesses have employees constantly on-the-go, we must have options for everyone.